One of the toughest challenges of our job is making sure your beautiful toy box reaches you in tip top condition. After having spent days bringing your toy box vision to life the last thing we would want is for boxes to get mishandled and damaged during transit.
Crafty Kate has invested much time and expense into quality bespoke packaging to ensure your box is contained correctly so that no harm can come to it whilst on route to you. We take care in every aspect of our service but can’t always guarantee that delivery drivers will show us the same courtesy.
However, we do use the highly esteemed Fed Ex to deliver your parcel direct to your door and very rarely do we have cause for complaint.
Your parcel can be delivered to a residential or work address. It leaves our workshop the day before and we will always contact you to advise you that it is on it’s way.
Fed Ex will not commit to a time slot unfortunately and could arrive anytime between 9am and 6pm. Please ensure someone is there to accept delivery because we have instructed Fed Ex not to leave such precious cargo in the hands of anyone else rather than it’s rightful owner.
Please note: we do not deliver on weekends.